Returns & Exchanges
We want you to be fully satisfied with your Ucon Acrobatics product, which is why we offer a 14-day return period for all items in their original condition. Please ensure that all tags remain attached and the product shows no signs of wear to qualify for a full refund.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging or a sturdy shipping box, ensuring the product is well-protected to avoid damage during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our portal and securely affix it to the outside of your parcel.
Drop Off and Refund
Hand over your package at the nearest authorized shipping point; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing